Mila Tay

Platforms Operation Intern

May 2022 - July 2022 (Year 1 Summer)

Being offered the opportunity to learn and and work at Shopee was one I acccepted without hesitation. While I had initial issues arising from travel plans, I was fortunate to overcome them. Ever since the first day, I have been picking up skill sets and great habits from the team. Working here has been exciting, facing different challenges daily and working with members globally.

• Performing data cleansing with SQL in Salesforce marketing cloud
• Working with Shopee teams internationally to deliver successful CRM campaigns
• Creating and maintaining Data Extensions in Salesforce Marketing Cloud
• Tracking data and detecting inconsistencies for CRM campaigns
• Supporting EDM testing and UAT
• Set up data pipelines with SFTP & SFMC

Data Analyst Intern

December 2021 (Year 1 Winter)

I continued my role as an Analyst from a different aspect. In this role, I was focused on Enterprise resource planning(ERP) to determine areas to deploy resources. I looked for trends and flagged out any abnormalities in the data. I did my reports using R Markdown and CSS.

Data Analyst Intern

April 2021 - August 2021

I started my role as a Data Analyst Intern in April. I put the skills I learned into data visualization, for database access, I used SQL, and to present the data, I used PowerBi, for some graph generation and data cleaning, I used python to resolve issues such as missing data or data that were in an incorrect format.

I determined employee performance and monitored clients' revenue impact. For my reports, the director wrote a letter of commendation.

Intelligence Research Specialist

April 2019- April 2021 (Mandatory National Service)

I served as an Intelligence Research Specialist.

My responsibilities were on report generation and operations of the unit. I was in charge of a section of 4 Intelligence Research Assistants, and I vetted their reports to be submitted.

I took on additional responsibilities, which involved data cleaning and analysis. I created an interactive operations guide that I presented to the formation commander. The guide was adopted for operations unit wide, ensuring a clear SOP.

For my efforts I recieved the best soldier award for January 2021 and awarded a testimonial as well.

Operations Associate

Sep 2021 - May 2022

Google Developer Student Club. My responsibilities include the smooth running of the events organized such as logistics sourcing or communcating with different parties Organised a Machine Learning workshop for over 50 students.

Organised and emceed a hackathon with over 100 participants